Once subscribed, you're able to add as many requests to your production queue as you'd like, and they will be delivered one by one.

On average, most requests are completed in just two days or less. However, more complex requests can take longer.

You might be surprised to hear this, but J Media Group is actually an agency of one. This means you'll work directly with me, founder of J Media Group. However, some requests such as animations and custom illustrations are provided by partner designers and producers.

We understand you may not have enough work to fill up entire month. Perhaps you only have one or two requests at the moment. That's where pausing your subscription comes in handy.

Billing cycles are based on 31 day period. Let's say you sign up and use the service for 21 days, and then decide to pause your subscription. This means that the billing cycle will be paused and you'll have 10 days of service remaining to be used anytime in the future.

Better yet, pausing your subscription keeps you locked in to your original pricing - so if the subscription cost goes up in the future, you're always locked in at your original rate.

*Pausing is only available on Monthly memberships.

Unlike the pause feature, canceling your subscription will close your account and ClickUp space. You will need to start a new subscription to continue using Loop.

At J Media Group, we take pride in our proficiency with Adobe Creative Cloud - Illustrator, Photoshop, and Lightroom. Additionally, when it comes to building websites, we use WordPress and rely heavily on Elementor Pro or Avada as our go-to frameworks. We understand that you may have different preferences and that's no problem for us! Our team can still handle most website maintenance requests for alternative builders like Divi or Visual Composer. Although we can't create custom WordPress plugins, we can always find a suitable marketplace solution to take your website's capabilities to the next level. Trust in our team's expertise to elevate your digital presence.

J Media Group offers a ton of flexibility in how you request designs using ClickUp. Some common ways clients request designs is directly via ClickUp, sharing Google docs or wireframes, or even recording a brief Loom video (for those who prefer not to write their briefs out). Basically, if it can be linked to or shared in ClickUp, it's fair game.

That's fine. You can pause your subscription when finished and return when you have additional needs. There's no need to let the remainder of your subscription go to waste.

Due to the high quality nature of the work, there will be no refunds issued.